Growth Operator & Builder · San Diego, CA

Austin
Souto-Maior

Focused on Client Growth GTM Ops Full-Stack Tools

I run client relationships, revenue programs, and go-to-market operations — and I build the tools to scale them. 5+ years managing accounts and designing the systems behind onboarding, retention, and reporting, backed by hands-on experience shipping software when the off-the-shelf tools don't cut it.

A bit about me

I'm Austin — a partnerships-minded growth operator based in San Diego, CA. I've spent the last 5+ years owning client relationships end-to-end: onboarding, adoption, retention, and reporting, and building the SOPs and tracking infrastructure that keep those programs scalable across sales, account management, and agency ownership.

What sets me apart is that I don't just manage the systems — I build them. I founded and scaled a proprietary SaaS platform from scratch, and I still ship full-stack products on my own time. That gives me a rare firsthand view into how developers and small teams evaluate, adopt, and self-serve on new tooling — so I think about the process and the code.

When I'm not at the keyboard I'm out flying drones or exploring San Diego.

location San Diego, CA
Austin Souto-Maior

Things I've built

CopyPasteGenius

A Chrome extension and web app that captures your prompts and AI responses in one click — organized into folders, tags, and reusable fill-in-the-blank templates. Works with ChatGPT, Claude, Gemini, and more. Build a searchable library of your best AI work and share it across your team.

React Supabase API Vercel

Reluxe Drone Views

San Diego-based FPV drone videography company specializing in cinematic indoor drone tours for luxury real estate, commercial properties, restaurants, gyms, and high-end brands throughout Southern California. FAA-compliant aerial and indoor drone content that helps properties sell faster, brands stand out, and spaces speak for themselves.

Wordpress Premier Pro CRM Zapier

Market Consulting

Built a custom SaaS platform on GoHighLevel for my marketing agency that automated lead generation, client workflows, and sales communication end-to-end. Clients never missed a lead — every new contact was captured and routed through the pipeline automatically, keeping outreach and follow-up on time without manual effort.

GoHighLevel CRM Automation Lead Gen

HobbyGraphing

A marketplace for buying and selling trading card game singles, graded cards, and collectibles — built for collectors and dealers who want lower fees than the major platforms. Supports PSA / BGS / CGC / SGC graded listings, live auctions, and want lists with price alerts, backed by an escrow-based buyer protection system and weekly seller payouts.

Marketplace Auctions Escrow Payments

What I work with

Development

React Next.js JavaScript HTML / CSS Tailwind Chrome Extensions

Platforms & Integrations

Supabase Firebase GoHighLevel Zapier WordPress Vercel

Tools

Figma Premiere Pro Git / GitHub VS Code Google Analytics Tag Manager

Marketing & Growth

Lead Generation Email Automation CRO / A/B Testing Performance Reporting Campaign Management Business Development

AI & LLMs

Prompt Engineering LLM Evaluation AI Workflow Design ChatGPT Claude Gemini Perplexity AWS AI Services

Where I've worked

Regional Sales Manager 04/2025 — Current

OG Inc.

  • Oversee multi-state sales operations across three territories.
  • Build and maintain key client relationships, driving growth through account management and long-term partnerships.
  • Analyze sales performance and market data to identify trends, optimize territory coverage, and implement performance plans.
  • Design and implement SOPs to streamline sales workflows, onboarding, and team communication.
Senior Account Manager 09/2021 — 02/2024

Safe-Reach Digital Marketing

  • Owned campaign analytics and performance reporting across active client accounts, translating data into optimization decisions that improved CVR and retention.
  • Managed and grew a portfolio of client accounts in a self-directed environment, streamlining workflows and building processes from the ground up.
  • Delivered data-driven campaign recommendations that directly supported client revenue growth and long-term retention.
Owner 09/2019 — 02/2022

Market Consulting

  • Designed and ran A/B experiments across landing pages, email sequences, and paid channels to identify conversion bottlenecks and improve CVR.
  • Built email lifecycle programs including welcome, nurture, and re-engagement flows, using segmentation and personalization to drive retention and revenue.
  • Owned performance dashboards tracking CAC, ROAS, and LTV, translating data into actionable optimizations across the full funnel.
  • Launched a proprietary SaaS platform that automated campaign workflows and enabled clients to self-serve and scale.

Let's talk

I'm currently open to new opportunities. Whether you have a role in mind, want to collaborate on something, or just want to say hi — my inbox is open.